Depending upon the coverage opted for, benefit under the policy will be calculated and the claim will be settled within 10 days of receipt of all documents. Your claim notification must reach Bharti-AXA General Insurance (BAGI) within 48 hours of date of admission to the hospital or before discharge from the hospital, whichever is earlier. You may be contacted for more information if required. File A Claim. AXA, the #1 ranked global insurance company, wanted to strengthen relationships with independent brokers by providing them with immediate online access to customer claims data from any device. At Bharti AXA Life Insurance, we endeavour to settle a claim in 5 working days from the date of receipt of last pending document. Find the nearest hospital by selecting location. eServe provides an elegant and highly-functional front-end that works on both mobile devices and desktop computers. Your claim request has been successfully registered and the appropriate team notified. For any information pertaining to our other products, you can call us on 080-49010222. Denial of a cashless claim need not mean your claim has been rejected. Our Claims Service Representative will guide you on the process. Using eServe you can view your AXA claims, including those settled up to 5 years ago. Ask for discounts for any medical consultations or hospitalization if you are paying the bills and getting reimbursement later. Get in touch today For further information on eServe, or if you have any questions that aren't answered by our user guides, send us an email. Take the vehicle immediately to the suggested garage. Create Your Account. Once the work is completed, the garage will submit its repair invoice and the re-inspection of vehicle will be done. Aviation Claims: AVIATIONCLAIMS@AXA-IC-COM. ... Our claim officer will review your claims and will update your claim status in 14 days' time. Policyholders can access the website directly to check their claim status. You will receive authorization (post discussion) for emergency admission within 6 hours of us receiving the form. IRDAI Registration No.139 | CIN-U66030KA2007PLC043362, Trade Logos displayed in the document belongs to Bharti Enterprises (Holding) Private Ltd and AXA SA respectively and used by Bharti AXA General Insurance Company under license. But there was a catch – IT spent most of its budget maintaining existing applications and aging legacy systems. -Send us all the original bills and other necessary documents along with the claim form. For Commercial Vehicle claim submit Fitness Certificate, Route Permit ,Goods Receipt (If loaded) etc. Please sign in. Claim Type : Motor Non-motor Vehicle Reg. You can track/manage your claims using the reference number provided to you by email and SMS when you when you submitted the claim through MyAXA or through our claims retrieval page. Upon receipt of full documents, AXA will revert with claim decision within 5 working days. In less than 24 hours of your claim registration, a BAGI representative will call you explaining the complete process and intimating you about the various documents that you will need to furnish for claim processing. Registration No: 130. Once your claim is registered, you will receive a confirmation SMS on your registered number within an hour. Simply follow these steps and you will soon be on your way to a quicker claim settlement. AXA needed a new platform to drive legacy system modernization. With the advanced search option you can find a claim using your policy number, name, postcode or registration number. Upon admission (whether for an emergency or a planned procedure), a preauthorization request form has to be filled in by the treating doctor. Note: This portal is best viewed on Chrome, Firefox, Safari, IE 8 and later versions (with disabled compatibility mode) -Our Claims Service Representative will guide you through the claim registration process. In the unfortunate event of an accident, you can rely on our absolute assistance in getting you back on your feet, quickly. For Rest of the world excluding Canada & USA +91 11 47324403. There is an Excess/ deductible, which have to be borne by you. We will appoint a surveyor to come and physically inspect the car within 24 hours. You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim. AXA Assistance is authorised and regulated by the Financial Conduct Authority and is entered on the FCA register, number 439069. You may also download the form, to download. If for any reason, AXA requires further information to process your claim, we’ll notify you and then you can resubmit the information online to ensure the claim is processed as quickly as possible. Note down the name and contact numbers of witnesses, if any. For USA - 844-691-8885
403, B 404, Copia Tower, Jasola District Centre
And calls to customer service have slowed, allowing AXA to greatly reduce call center costs. For more details on risk factors, terms, conditions and exclusions,please read the sales brochure carefully before concluding a sale. If you do not agree with the Terms and Conditions, then please refrain from accessing or using the Website. -Ensure that all reimbursement claims are intimated within 7 days from date of loss . Provides innovative insurance solutions for both personal and business needs. For a planned procedure, the action of pre-authorization will be done within 48 hours from the date of admission. AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. We will get back to you as soon as we are able to get your Quote. Tracking your claim If you would like to track the progress of your claim please login to your MyAXA account for an immediate update. Share complete information regarding the event and claim amount on the claim form to enable us to understand the scenario and help process your claim faster. Rest assured that AXA will handle and settle your claims fairly. Accident/Loss Date : * Claimant's Name should contain at least 5 characters. Our promise is to deliver an exceptional claims experience. Collect and retain all your original receipts of purchases during your overseas trip, especially those against any event giving rise to claim. New Delhi, India, In case of claim or emergency assistance whilst abroad, please contact the international Toll Free Numbers given below:
We will examine all claims on individual merit and reimbursement will be paid later, if your claim is admissible. 4. You can contact us through any of our 24x7 convenient intimation modes, Call us on a toll-free number (1800-103-2292) or. First Floor Hosto Centre, No. It’s fast, simple and convenient! Do note that pre- and post-hospitalization bills can be sent within 15 days from the end of post-hospitalization period as specified in your policy. Submit all the required documents to the CSM and get them verified with the originals. -If you have been admitted in a non-network hospital, you can send the documents within 30 days from the date of discharge. Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs. CAG report in case of Coronary artery disease/ Bypass Surgery or biopsy report in cancer cases. During the pilot program and again after rollout, brokers found the system intuitive and easy to use without special training. No more threat of leaving for a better broker experience elsewhere. If everything is in order, we will effect payment within 21 days of receiving all documents. Claims specialist will review and assess. Your attitude towards the customer and knowledge of handling the claim is really impressive. The portal enables 3000+ brokers to see: Now brokers can instantly retrieve their customer’s claim information 24/7 from a desktop, tablet, or mobile device. Original claim form to repairer or surveyor and get them verified with originals. How could the IT team build a broker portal quickly, with limited resources, that could be accessed by mobile phones, tablets, and PCs? After your account is created, you can register your new claim with us, track the status of existing claims or upload your documents. … Please note that the contact details listed below are for policies taken out through a broker only. We have a simplified claims procedure so you can focus on getting better while we look at bringing the best service to you. You can submit your claim direct to our claims team, upload supporting documents direct to your claim, and track the progress of your claim at any time. Our Claims Promise. If for any reason, AXA requires further information to process your claim, we’ll notify you and then you can resubmit the information online to ensure the claim is processed as quickly as possible. Provides innovative insurance solutions for both personal and business needs. Surveyor will assess the loss based on policy terms and condition. ... submit the claim form together with the required supporting documents to us directly or through your insurance consultant. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. Bharti AXA General will initiate the claim process. The advertisement contains only an indication of cover offered. Follow this easy process to get critical illness claim: Claim form duly signed along with attending physician statement, Photocopy of the discharge summary and final bill. What should I do if I become ill when abroad? If you didn't take out your policy through a broker, but need assistance, please visit www.axa.co.uk. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. Instead, they had to call AXA’s overburdened customer service center and wait on hold. Safeguard the health of your loved ones with a wide range of Bharti AXA health insurance plans. Bharti AXA Life Insurance Co. Ltd. Whether individual or a family, simply follow these steps and you will soon be on your way to a quicker claim settlement. 3. Making a travel insurance claim. Additionally, AXA launched a customer version of eServe that enables policyholders to directly access information about their claims – another boost to customer satisfaction. You can track/manage your claims using the reference number provided to you by email and SMS when you when you submitted the claim through MyAXA or through our claims retrieval page.